Audience Analysis of Complaint Letter and Peer Response Reply DOCX

TO:                  Kaitlin Marks-Dubbs

FROM:             Zachary Pearsall

 

RE: Audience Analysis of Complaint Letter and Peer Review Request

 

The target audience of my complaint letter is an individual, or group of readers, that have no direct relation with the problems I am describing. The readers receive complaint letters of this nature multiple times a day, and because of such, the target audience is emotionless in regards to sympathy. I may gain credibility in my complaint through the social role of the audience context, as it is a possibility the target audience are also tenants of an apartment complex, and they may be reminded of their own past difficulties in leasing. The postal service or email will be the forums in which the reader receives the complaint letter. These forums will convey the message in computerized text as opposed to the written hand; this may cause a further lack of interest in the personal plea of the complaint.

 

The target audience of my peer response reply memo is very different from that of the complaint letter, this is because the target audience is a peer with a direct relationship to the topic of writing a complaint letter. Writing this memo for a peer will fill a different social role than the audience of the context letter; as a result the lack of formality may increase the openness of criticism. The context in which this audience will receive the peer response reply will also be more direct, as not only will the reader receive the reply through email but the memo will also be discussed face-to-face in class. The opportunity for discussion allows for a more interactive experience in comparing how both complaints written by each party are structured.

 

For more information regarding the audience analysis of either the complaint letter or peer response reply, please contact me at pearsall.zach@gmail.com